Patient Services Manager

Description:

Patient Services Manager | Spire Parkway Hospital | Competitive Salary plus Excellent Benefits | Solihull | 37.5 hours per week.

Duties and responsibilities

To provide an efficient administration service within receptions, outpatients, imaging, ward clerks and medical secretaries/records for all sites associated with Parkway Hospital, and to manage staff and processes within established policies and process
To ensure an exemplary level of customer service is upheld in the provision of services to patients, consultants and the hospital team.
To effectively manage the administration pathway through the hospital across receptions, outpatients, imaging, ward clerks and medical secretaries/records, including the management of admin resources
To manage the delivery of all associated administration processes to ensure corporate and regulatory requirements are met
To provide (where required) line management support to the business administration function
Who we're looking for

Proficient IT and organisation skills
Educated to GCSE in Maths and English or equivalent
Previous relevant experience in an Administrative support role
Experience of working independently and on own initiative working with deadlines team
Working customer facingDesirable

Experience in a hospital environment
Working Hours: 37.5

Contract Type: Permanent

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
'Spire for you' reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assuranceOur Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact