Patient Service Co-ordinator


Details:
  • Salary: £25,000 - 30,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Newton-le-Willows St. Helens
  • Date: 4 days ago
Description:

Do you have experience working as a Service Co-Ordinator liaising between multiple departments?

Are you highly organised, being able to prioritise work and spin multiple plates?

We are looking for empathetic and excellent communicators to work within a fantastic medical company

Managing appointments both pre and post operations to ensure a seamless client journey

If you are looking for a role where you will be kept busy and no two days will be the same

Keep reading to find out more…

As a Service Co-Ordinator your responsibilities will include…

* Coordinate patient procedures, appointments and pathways throughout their medical journey.

* Liaise with surgeons, anaesthetists, theatre teams, nurses, wards, suppliers and partners.

* Book procedures and coordinate theatre consumables, equipment, prostheses and implants.

* Ensure pre- and post-operative requirements, follow-ups and revision procedures are completed.

* Provide patients with clear communication, guidance and support, resolving queries to deliver an excellent experience.

* Manage invoicing, administration and competing priorities, finding practical solutions to keep patient pathways running smoothly.

We are looking for a Service Co-Ordinator with the following skills and experience…

* Strong customer service skills with a people-first approach and confident communication.

* Proactive, quick-thinking and adaptable, with the ability to work effectively in a fast-paced environment.

* Highly organised with excellent attention to detail and the ability to prioritise workloads.

* Empathetic and resilient when handling sensitive situations and working under pressure.

* Confident with technology, numbers and basic invoicing, with the ability to learn new systems quickly.

* Positive, energetic team player who can work independently and demonstrates a strong go-getter attitude.

In return, the successful Service Co-Ordinator will receive a salary of £25,000 - £30,000, plus the following benefits…

* Training and Development

* Birthday Off

* 25 Days Holiday + Bank Holidays

* Hybrid Working (Fridays Only)

* MediCash

* PerkBox

Ready to take the leap into a new role? Send your CV over for this Service Co-Ordinator today

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