Details:
- Salary: £25,000 - 27,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: LE10 Hinckley Leicestershire
- Date: 2 weeks ago
Description:
Overview:
* Co-ordinating parts orders, deliveries and returns
* Office based in Hinkley
* Salary: £25,000 - £27,000 + benefits
The role:
* To deal with enquiries and telephone calls as required relating to parts orders and queries.
* To process all parts orders as requested by the back-office Team Manager and Service Manager, provide parts support for customers and our internal Service Team.
* Provide full back up and support for Service/Sales department in supplying prices and availability guaranteeing a prompt turnaround for estimate preparation.
* Load all parts movements, vendor parts purchases onto Company IT system.
* Responsible for raising third party purchase order numbers, booking in vendor parts and allocating to jobs.
* Ensure all vendor invoices are checked off against parts deliveries, allowing payment to take place to all our preferred suppliers.
* To deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied.
* To assist in parts technical enquires, with help from technical members of the team to ensure the correct parts are procured.
* Prepare inventory shipping and receiving records both manually and electronically.
* Monitor location stock, min/max stocking levels, fulfil stock-take’s when required, keep track of common fast-moving parts allocating to Engineers van stocks where required, enabling the service department to improve on first time fix and meet company KPI’s.
* To despatch parts to customers and engineers and return appropriate parts to suppliers when required.
Experience Required:
* Good communications skills
* Previous experience in parts
* Excellent IT skills
* Team player and good attention to detail
Salary and benefits:
* Salary - £25,000 - £27,000
* Future development and career opportunities
* Contributory pension scheme
* 25 days holiday plus bank holidays
* Bupa Cash plan, e.g. – money towards dentist and optician’s appointments.
* Access to discounts on products such as Samsung, Apple, cinema tickets.
* Pension - 4% contributory
* Life Cover x4 of basic