Details:
- Salary: £25,000 - 27,000 - Annum
- Location: Quedgeley Gloucestershire
- Date: 3 weeks ago
Description:
Juice Recruitment is delighted to be working with a growing company who are looking to appoint a Parts and Service Administrator to join their friendly and dynamic team.
Key Responsibilities:
* Data processing of engineers reports and paperwork and emailing to customer within timeframes
* Issuing customer quotations and emailing those to customers
* Managing incoming telephone and email queries
* Logging customer faults and processing within tight timeframes
* Updating customer purchase orders on salesforce and actioning appropriately
* Data processing of sourcing requests
* Data processing of pricing requests, updating salesforce and the customer when required.
* Dealing with the return of service exchange parts from the service engineers
* Cover annual leave for the service coordination and parts team when required
* Allocating engineers to jobs when required and updating the customer accordingly
Experience and Requirements:
* Previous customer service and administration experience is essential
* Experience working on a CRM system ( Salesforce desirable not essential)
* Good IT skills
* Ability to work in a busy environment and towards targets
* Adaptable & enjoy working as part of a team.
* Able, authentic and approachable
* A positive can-do approach
Monday -Friday
Salary up to £27,000 per annum depending on experience