Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: YO51 Boroughbridge North Yorkshire
- Date: 2 days ago
Description:
Parts Advisor
Boroughbridge
Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers.
Are you a motivated and customer focused individual looking for your next career opportunity? We have an exciting vacancy for a Parts Advisor to join our successful team in Boroughbridge.
As a Parts Advisor you will be responsible for:
✅ Handling customer enquiries, including parts identification, pricing, quotations, and order processing.
✅ Building and maintaining strong customer relationships through proactive calls, emails, and customer visits.
✅ Supporting and promoting quarterly sales campaigns to maximise business opportunities.
✅ Identify new business prospects while developing and growing existing customer accounts.
✅ Maximise sales potential by converting parts enquiries into workshop fitment and service opportunities.
✅ Supporting the back counter function.
✅ The pre-picking of parts for the workshop.
About You
✅ Outgoing and friendly with a positive attitude.
✅ Willing to learn and develop new skills.
✅ A strong team player who works well with others.
✅ Committed to delivering first-class customer service.
✅ Focused on exceeding customer expectations.
✅ Commercial parts experience or experience in a similar role is a distinct advantage however training will be provided.
Hours of Work - Alternate Shift Pattern
Week 1: 7.00am – 16.00pm
Week 2: 8.30am – 17.30pm
Alternate Saturdays from 8.00am – 12.00noon
Benefits
✅ Product training programme.
✅ Contributory pension scheme.
✅ Comprehensive healthcare cash plan.
✅ Access to company promoted saving platform.
✅ Access to Les Mills and House of Wellbeing classes through the GoJoe app.
Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business