Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Redditch
- Date: 1 week ago
Description:
Job Title: Part-Time Salon Receptionist
Location: Redditch
Hours:
Wednesday 10am-4.30pm
Thursday: 10am-8pm
Saturday: 9am - 4pm
Holiday cover as required
Our client is a contemporary luxury salon offering premium hair, beauty, and self-care experiences. Their space blends modern design, exceptional customer service, and an elevated atmosphere. They are seeking a professional, personable receptionist to join their front-of-house team.
The Part-Time Receptionist is the first point of contact for clients, ensuring every guest receives a warm welcome and a refined service experience. The role focuses on client care, smooth daily operations, and supporting stylists and therapists where needed.
Key Responsibilities
Greet and check in clients with warmth, professionalism, and confidence
Manage appointment bookings, rescheduling, and cancellations using our salon software
Answer phone and digital enquiries in a timely and polished manner
Provide knowledge on services, treatments, and product recommendations
Process payments and maintain accurate daily till reconciliation
Maintain front desk presentation and the salon retail area to luxury standards
Assist in stocking retail products and monitoring inventory levels
Support salon management and service team in day-to-day operational tasks
Uphold the salon’s brand, values, and exceptional hospitality culture
Skills & Experience
Previous reception or customer service experience preferred
Excellent communication and interpersonal skills
Confident with computer and booking systems (training provided)
Professional, well-presented, and client-focused demeanor
Ability to multitask and stay calm in a fast-paced environment
Positive attitude and team spirit
Why Join Them
Work in a stylish, modern environment with a supportive team
Staff discounts on products and services
Team nights out
Free parking
Team incentives
Great rates of Pay