Outreach Support Worker

Description:

What we’re looking for:

* Do you have demonstrable experience (professionally or voluntary) supporting customers within an Intensive Housing Management service?

* Do you have experience supporting customers with mental health needs, other health related issues, training/employment?

* Do you have knowledge or an understanding of housing support needs and benefits?

If so, this role is perfect for you! Here at Peabody, we have an opportunity for an Outreach Support Worker on a permanent basis in Colchester.

A bit about the role:
As an Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.

In conjunction with colleagues and Senior Managers, you will be responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the Service, listening to customers’ views and developing new services to meet these needs.

Some of the key results for the role include:

* To provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties.

* To enable customers to abide by their tenancy agreements, giving advice and assistance on dealing with police and courts where this relates to housing matters.

* To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.

* To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.

This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.

A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.

Here just a few of the benefits for working at Peabody:

* Up to 25 days’ annual holiday plus bank holidays

* Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.

* 4 x Life Assurance

* Competitive salaries that are benchmarked regularly against current market rates

* Professional development by access to "paid for" apprenticeship programs and qualifications

* Two additional paid volunteering days each year

* Family friendly policies

* Up to 10% pension contribution matched 1:1

Closing date: 26th April 2024