This job offer is no longer available. See below for similar jobs:

Order Management Specialist


Details:
  • Salary: £28,000 - 30,000 - Annum
  • Location: Hayes
  • Date: 4 weeks ago
Description:

Order Management Specialist required for a luxury retailer!
This role will be based in their office in Hayes and after a successful probation period there is the opportunity to work from home on Fridays with an earlier finish!

The ideal candidate should possess order processing skills, exceptional customer service skills, organisational abilities, and adaptability. Strong communication, problem-solving, and teamwork skills are essential and experience in key account management and retail ordering are advantageous.

Benefits:

£28,000 - £30,000
5% bonus
Staff discounts
25 days holiday
Life assurance
Pension
Private medical insurance etc. Responsibilities include:

Manage customer orders from placement to delivery.
Process orders, provide tracking information, manage out-of-stocks, and maintain open order book.
Answer phone calls and respond to customer inquiries via Chat function.
Solve customer challenges effectively.
Maintain accurate notes on D365.
Troubleshoot and problem-solve, communicating with internal departments as needed.
Process all consumer orders, chase deliveries, manage sales and stock calendars, and handle affiliate orders.
Complete necessary reports, chase PODs, and provide tracking information.
Send out-of-stock notifications and amend orders.
Perform other ad hoc duties. Requirements:

Experience in providing excellent customer service, demonstrating honesty and understanding.
Attention to detail and ability to investigate and resolve customer problems.
Organised, self-efficient, with outstanding verbal and written communication skills.
Ability to work independently, as part of a team.
Adaptable, open to change, and committed to problem-solving.
Key Account Management and Retail Ordering Specialist experience preferred

Report this job

By sending this message I agree to GrindJob’s Terms and Conditions and Privacy Policy.

Enter your email to get a notification when similar jobs become available.

Create a job alert for Property Management Specialist in Hayes ()

By continuing, you agree to GrindJob’s T&Cs and Privacy Policy.

When applying for a job, do not provide bank account details or any other financial information.
Never make any form of payment. GrindJob is not responsible for any external website content.

Enter your email to get a notification when similar jobs become available.

Your browser does not support Cookies or JavaScript or this option is turned off in your browser settings.

How to enable Cookies and JavaScript

Your browser is out of date!

Update your browser to view this website correctly. Update my browser now

×

Please wait...
There was an error loading the page. Would you like to reload the page?