Details:
- Salary: £23,088 - 24,050 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Brockenhurst Hampshire
- Date: 1 week ago
Description:
Exciting Opportunity: Receptionist/Optical Assistant Needed in Brockenhurst, Hampshire!
Are you passionate about delivering outstanding customer service? Do you have a knack for organisation and communication?
Our client, an independent, family-owned opticians with three branches, is seeking a dedicated Receptionist/Optical Assistant to join their team on a full-time basis at their Brockenhurst location.
Role: Receptionist/Optical Assistant
Location: Brokenhurst, Hampshire
Salary: £12 - £12.50 per hour (37 hours per week)
Opening Hours:
Monday - Friday 09:00 - 17:00
Saturday 09:00 - 16:30
Working Pattern: 5 days per week to include Saturdays (1 in 4 Saturdays off!)
Role Overview:
As a Receptionist you will play a vital role in providing exceptional customer service to our client's valued customers. Your responsibilities will include:
· Handling incoming phone calls and enquiries professionally and efficiently.
· Managing appointments and maintaining the appointment diary accurately.
· Assisting with order placements for lenses, frames, and other optical products.
· Welcoming customers warmly and ensuring their needs are met.
· Providing support with frame selection and offering advice on optical products when required.
· Undertaking administrative tasks to ensure the smooth operation of the practice.
Requirements:
· Excellent communication skills, both verbal and written.
· Strong interpersonal skills and a friendly, approachable manner.
· Ability to handle multiple tasks effectively in a fast-paced environment.
· Previous experience in a customer service role is desirable.
· Knowledge of optics and experience in an optical setting would be advantageous.
· Willingness to learn and adapt to new responsibilities.
Benefits:
· Competitive salary commensurate with experience.
· Opportunity to work within a supportive and collaborative team environment.
· Access to training and development opportunities to enhance optical knowledge.
· Employee discounts on optical products.
· Full-time position with regular working hours.
· Free parking available
· Closed on Sundays!
If you're a proactive individual with a passion for customer service and optics, we want to hear from you! Join our client's team and become an integral part of their family-owned business