Operations Manager - Nights

Description:

Operations Manager - Nights

Salary: £48,000 pa
Shift: Mon - Fri, NIGHTS, 40 hrs per week
Location: Ashby de la Zouch
Holidays: 20 pa, plus 8 bank holidays
Main duties include:

Manage a national team of operators to execute both our fleet Daily Plan and our 4PL daily plan throughout night shifts across 7 days per week.
Using cutting edge technology capabilities monitor live execution progress across all own fleet and carrier partner resources.
Ensure proactive management of plan execution non-conformance to ensure successful delivery performance on behalf of our customers. Identify, fix and monitor.
Ensure all drivers adhere to company policies, traffic regulations, and safety protocols.
Provide management of all transport-related issues to ensure maintenance issues recorded and actioned in advance of dayshift handover.
Maintain accurate transport records including delivery logs, vehicle checks, and incident reports.
Proactively manage driver issues including sickness and non-attendance in order to protect customer service performance.
Communicate with warehouse and customer service teams to ensure smooth handovers between shifts.
Carry out route planning as require to address operational execution issues over night to ensure customer service requirements are met.Key skills and experience required

Proven experience in road transport operations in UK across planning and execution.
Clear evidence of people management skills in team environment across a large scale and complex operation.
Experience in the FMCG sector demonstrating a clear understanding of the importance of achieving customer KPI performance.
Good understanding of road transport regulations, health & safety standards, and driver compliance.
Ability to work under pressure with experience of navigating high pressure adapt and overcome situations.
Experience of working within set cost and revenue targets to manage daily execution needs.
Excellent communication and interpersonal skills.Person Specification:

CPC (Certificate of Professional Competence) - an advantage.
People management training and further vocational qualifications.
Experience of latest technology including cutting edge TMS, vehicle tracking & in-cab telematics/camera and communication systems.
First Aid certification or Health & Safety training.
Must be able to take ownership and see tasks through to completionProcessing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role