Details:
- Salary: £375 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: Hillingdon London
- Date: 3 weeks ago
Description:
Job Opportunity: Operations Manager - Homeless Prevention
Location: Hillingdon, London
Contract: 3-Month Contract
Salary: £375.75/day
Working Arrangement: Hybrid
Are you passionate about making a difference in your community? Do you have experience in leadership and management within housing services? An exciting opportunity has arisen for an Operations Manager - Homeless Prevention at a local authority in Hillingdon.
Responsibilities:
Lead and manage the Homeless Prevention and Housing Allocations Teams, providing housing advice, allocation, and assistance to residents in need.
Proactively lead the service to deliver housing options advice and prevent homelessness through statutory assessments.
Manage the council's allocation and re-housing services, including maintenance of the housing register and resolution of housing-related issues.
Select, develop, and manage the performance of the Homeless Prevention and Housing Allocations Teams in line with council policies.
Ensure effective communication to maintain team engagement with the council's vision and priorities.
Manage and deliver panels enabling key groups to access suitable housing and support, ensuring consistency and transparency.
Ensure the delivery of a professional, responsive, and individualised service to residents requiring housing advice.
Oversee the operational delivery of frontline services, maintaining high-quality casework management and customer-focused contact arrangements.
Lead all aspects of housing register and allocations functions, ensuring applications are processed and assessed within agreed time scales and policies.Requirements:
Degree level education in a relevant field or equivalent experience.
Management qualification to diploma level.
Membership of a recognised professional body.
Expert knowledge in the operational delivery of statutory homelessness or housing allocations services.
Ability and willingness to participate in an emergency out-of-hours housing service rota.
Flexibility to meet the needs of the service.
Significant management experience in leading demand-led, client-facing teams.
Experience in complex casework and case management systems.
Successful track record operating at a management level in housing or similar organisations.If you're ready to lead a dedicated team in preventing homelessness and ensuring housing assistance for residents in need, we encourage you to apply to this exciting role