Operations Manager

Description:

Are you an experienced Operations Manager based in or near Exeter & Devon? Ready to lead high-performing teams and deliver exceptional results?

Join Liberty and help the communities we serve!

We Can Offer You:

Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime

Vehicle: Company Van or Car Allowance of 10%

Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more

Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role as our Operations Manager:

Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts

Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements

Work closely with Contract Supervisors and Admin Teams to deliver high-quality results

Ensure accurate performance reporting against KPIs, budgets, and profitability metrics

Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections

Build strong client and customer relationships and represent Liberty as a senior operational contact

Monitor budgets, material use, and job performance to deliver excellent value for money

Drive service improvements, contribute to strategic plans, and engage in service development and innovation

Support procurement and onboarding for growth opportunities across the region

Deputise for senior leaders and contribute to Liberty’s strategic direction

What We Need from You:

Full, clean UK driving licence

Proven contract supervision experience, managing both technical engineers and office-based staff

Experience in Social Housing, especially in Gas Service, Repair, and Installations

High level of technical knowledge and problem-solving skills

Comfortable using PDA devices and completing accurate, high-quality documentation

City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline

Strong understanding of gas legislation and health & safety best practices

Excellent customer service and communication skills with a caring, empathetic approach

Strong coaching ability and experience managing change

Analytical, reliable, trustworthy, and driven by achievement

A flexible, approachable, and proactive mindset

Why Liberty?

We’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority.

Apply Today!

Click “Apply” below to join Liberty as an Operations Manager. We look forward to hearing from you!

Closing Date: 7th August 2026 (We may close early due to high demand)