Operations Manager

Description:

We are growing, and we are creating the position of Operations Manager to own and run the operational side of the business. The role covers everything between a signed order and a completed, signed-off project — and the stores, equipment, suppliers, samples and systems that sit behind every job. You’ll report directly to the Managing Director.
What you’ll own
* Plan and programme all live projects — 2–3 week look-aheads and a complete pre-start pack for every job
* Allocate and brief installation teams and subcontractors; onboard new operatives and run inductions and toolbox talks
* Run the stores and vehicle stock, maintain the plant and equipment register, and manage hire
* Source and order materials against the estimate; organise deliveries, storage and site logistics
* Enforce hold points, manage snagging to closure and obtain client sign-off and handover on every project
* Track project costs against the estimate and report budget vs actual weekly; identify and record variations before the work is done
* Keep RAMS, checklists, quality records and handover packs complete on the company project system
* Act as day-to-day contact for clients, main contractors and site teams during delivery
* Support new product development and trials, organise the sample library and despatch of samples, and help with the wider running of the business
About you
* At least three years running project delivery for a specialist subcontractor or fit-out contractor — flooring, screed, resin, microcement or polished concrete strongly preferred
* Experience on Tier 1 or Tier 2 main-contractor sites
* Commercially aware, well organised, calm under pressure and direct
* Full UK driving licence and own vehicle (mileage paid at HMRC rates)
* CSCS and SMSTS or SSSTS, or willing to obtain before starting
* Confident with Microsoft Teams, cloud-based project tools and photo reporting