Operations Manager


Details:
Description:

Operations Manager

???? Central London
???? £70,000 per annum
???? Permanent | Immediate Start

We are recruiting for an experienced Operations Manager to join a leading Facilities Management main service provider, overseeing the delivery of M&E services across a prestigious contract in Central London.

This is an excellent opportunity to join a well-established business that offers genuine career progression, autonomy, and the chance to make a real impact.

The Role

As Operations Manager, you will be responsible for leading a team of engineers while ensuring the successful delivery of mechanical and electrical maintenance services. You will oversee day-to-day operations, maintain strong client relationships, and ensure the contract consistently meets performance targets and compliance standards.

Key Responsibilities

* Lead, motivate, and develop a team of technical engineers.

* Oversee the delivery of M&E maintenance services across the contract.

* Ensure compliance with all health & safety legislation and statutory regulations.

* Build and maintain excellent relationships with clients and stakeholders.

* Monitor KPIs and SLAs, driving continuous improvement across the contract.

* Manage operational budgets and support financial performance.

* Ensure high standards of service delivery and customer satisfaction.

* Coordinate planned and reactive maintenance activities.

What We're Looking For

* Previous experience as an Operations Manager, Contract Manager, or Senior Facilities Manager.

* Strong understanding of M&E building services within the facilities management sector.

* Proven experience managing engineering teams and delivering operational excellence.

* Excellent client-facing and stakeholder management skills.

* Commercially aware with experience managing budgets and contract performance.

* Good knowledge of health & safety and statutory compliance.

* Strong organisational, communication, and leadership skills.

What's On Offer

* £70,000 basic salary

* Permanent position

* Immediate start available

* Excellent career progression within a leading FM service provider.

* Opportunity to manage a prestigious Central London contract.

If you're an experienced Operations Manager looking for your next challenge, we'd love to hear from you

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