Details:
- Salary: £31,500 - 32,500 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 2 weeks ago
Description:
Operations Manager, 32K. Adventure Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This an award-winning company with an excellent reputation and a very exciting product portfolio.
Operations Manager Responsibilities:
Support the Head of Operations in the management of the operations team, specifically in relation to systems and processes, meetings, recruitment and training
Manage the operations of escorted tours
Negotiate with ground-handlers to contract various services for tours
Handle operational and crisis issues if they occur.
Liaison with partners at destinations confirming allocations and booking services
Creation of all client's literature and support with visa processes
Maintenance of safety and quality standards
Prepare and support Tour Leaders
Provide DMC's with post tour feedback
Help to develop touring programme
Collaborate with the sales and product teams.
Have responsibility of the emergency phone on a rota basis
Work with the Sustainability Manager to manage carbon footprints and to source social and environmental projects
Operations Manager Experience Required:
Experience in experiential tour operations
Preference to candidates with experience in logistics and operations, however candidates from rounded tailormade travel sales roles may be considered dependent on experience
Personal global travel experience - enormously beneficialOperations Manager Additional Info:
Mon - Fri, 9 - 5.30pm
25 days annual leave per year
2 - 4 office days per month - London
Emergency phone 8-10 weeks of the year.
Volunteering days on full payIf you would like to apply for this Operations Manager role please apply to this advert, send your CV to or call Mark on (phone number removed)
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit