Operations Manager


Details:
  • Salary: £50,000 - 60,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Basildon Essex
  • Date: 5 days ago
Description:

Operations Manager – Basildon
Salary Cric £50-60K + 10% bonus
23 Days holiday + BH
Hours 7am – 4pm Mon – Fri
Free parking
Pension with Life Insurance
Health care
Paid volunteer days
Perk Box discounts

We are looking for an experienced, hands-on Operations Manager to lead our busy pallet network operation. The successful candidate will hold a valid CPC qualification and have strong transport compliance, health & safety, and people management experience.

Responsible for the day-to-day running of the transport and warehouse operation, you will lead a team of 20 HGV drivers and 45 operational staff, ensure the safe, efficient, and profitable delivery of services while maintaining high customer service standards.

Key Responsibilities

* Manage transport and warehouse operations within a pallet network environment.

* Hold responsibility for Operator Licence compliance, drivers' hours, tachographs, vehicle maintenance, and transport legislation.

* Promote and maintain a strong health & safety culture across the site.

* Lead, motivate, and develop a team of 20 HGV drivers and 45 operational staff.

* Take ownership of operational budgets and P&L performance.

* Drive operational efficiency, productivity, and continuous improvement.

* Monitor KPIs and implement corrective actions where required.

* Ensure service levels, customer expectations, and business objectives are consistently achieved.

* Lead from the front with a hands-on approach and willingness to support operational activities when needed.

Skills & Experience

* CPC qualified (essential).

* Proven experience in transport, logistics, or pallet network operations.

* Strong knowledge of transport compliance and health & safety legislation.

* Experience managing large operational teams.

* Demonstrable P&L and budget management experience.

* Excellent leadership, communication, and organisational skills.

* Commercially aware with a focus on performance and continuous improvement.

Personal Attributes

* Strong leader who leads by example.

* Hands-on and willing to "get stuck in" when required.

* Positive, resilient, and results driven.

* Able to build high-performing teams and drive accountability.

* Committed to delivering operational excellence, safety, and customer satisfaction

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