Details:
- Salary: £80,000 - 95,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 1 week ago
Description:
Operations Manager
UK-Based | Full-Time
A leading specialist contractor within the UK water sector is seeking an experienced Operations Manager to oversee the successful delivery of projects across multiple operational areas.
This is a senior leadership role focused on client relationship management, operational performance, project delivery, team leadership and continuous improvement. The successful candidate will play a key role in ensuring projects are delivered safely, efficiently, on budget and to the highest quality standards.
The Role
Reporting to the Operations Director, you will lead teams of Project Managers and supporting personnel to deliver complex water industry projects while maintaining strong client relationships and ensuring operational excellence throughout the business.
Key responsibilities include:
Acting as the primary point of contact for clients, maintaining and developing strong professional relationships
Leading and managing project delivery teams across allocated operational regions
Monitoring project performance including programme delivery, budgets and risk management
Supporting recruitment, induction, performance management and development of operational staff
Ensuring compliance with integrated management systems, quality standards and operational procedures
Managing subcontractors and suppliers, including performance evaluation and onboarding of new partners
Working collaboratively with wider operational teams to maximise resource utilisation and project efficiency
Providing regular operational and financial updates to senior leadership
Driving a “Right First Time” culture focused on quality, safety and continuous improvement
About You
To be successful in this role, you will have:
Strong leadership and team management experience
Excellent communication and client relationship skills
Experience delivering projects within the water industry
A strong understanding of operational, financial and programme management
Engineering knowledge with practical site experience
The ability to motivate teams and resolve conflict effectively
A proactive and highly self-motivated approach
Strong ethical standards and commitment to high-quality delivery
Planning and programming experience
A Chartered Engineer status would be advantageous but is not essential