Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Cambridge Cambridgeshire
- Date: 1 week ago
Description:
Our client is looking for an Operations Manager to join their supportive and growing team. Our client needs an Operations Manager who can contribute to long-term planning and growth for their business; a dynamic individual who can drive efficiency, embrace change, and maintain excellent customer care standards across a number of office sites. As Operations Manager, you will play a pivotal role in ensuring the smooth functioning of the business. You will undertake full responsibility for all operational activities, lead a management team, and will report directly to the Board
Duties and Responsibilities:
* Collaborate with senior staff on strategic planning and execution.
* Ensure operational processes and best practices are followed across all sites.
* Implement new technologies to enhance efficiency.
* Analyse and optimise site expenditure budgets and KPIs.
* Optimise business continuity planning.
* Lead and motivate your Operations and Site Support teams.
* Encourage professional development in a supportive work environment.
* Optimise utilisation of resource and staffing levels.
* Drive positive change within the organization; Adapting to industry trends and evolving business requirements.
* Manage the growth of the team to support an increased portfolio.
To be suitable for this role, candidates will need to have the following skills and experience:
* Proven experience in people management, ideally within the hospitality, flexible workspace, or related industry.
* Senior experience in a compatible industry.
* Excellent communication skills – both written and verbal.
* Demonstrable commitment to exceptional customer service.
* Degree qualification is desirable.
* Candidates will need to have their own transport and be willing to travel to company sites