Operations Manager

Description:

Operations Manager

Menzies Distribution is seeking an experienced and motivated Operations Manager to join our Biggleswade team. As a company, Menzies is continuously evolving, and we are looking for a candidate who not only wants to be part of our growth but also has the skills to assist and accelerate us forward. We are a time-critical logistics business, delivering supply chain and warehousing solutions for multiple customer contracts.

Key Information:

Salary: £48,000 - £50,000 per annum
Location: Biggleswade, SG18
Hours: 40 hours per week, Monday-Friday.  08:00 - 17:00
Key Responsibilities:

The Operations Manager will be responsible for maximising the performance of our operations by directing daily, weekly, and monthly activities, providing leadership, motivation, training, and development to our workforce. This role requires extensive warehousing operations exepreince, with the ability to manage teams and handle customers on a daily basis.

Operations Manager Duties:

Accountable for managing and supervising the despatch operations
Support and develop the operational team
Exceed customer expectations by meeting recognised contract KPIs
Build and maintain effective working relationships with internal and external customers
Ensure operational compliance, including health and safety standards
Assist the Regional Manager in achieving operational performance standards
Manage the team, conducting regular reviews, and arranging training and development for operational staff
Monitor and ensure efficient use of driver and vehicle resources
Establish and cultivate relationships with customers
Analyse and evaluate operational and financial performance data to identify service improvements and efficiencies, e.g., MPG, Tachos, fuel, and damage
Coordinate site housekeeping and maintenance to uphold health and safety requirements
Occasional UK travel may be required
 Operations Manager Requirements:

Extensive experience in warehousing operations supporting multiple customer contracts
Knowledge of health and safety legislation and standards
Able to manage, motivate, and develop people
Customer-focused and able to manage multiple customer requirements
Experience in developing and measuring KPIs
Effective planning and organisational skills to meet deadlines
Proficient in using computerised systems, including TMS and WMS systems
High level of accuracy, numeracy, and attention to detail
Transport management experience and knowledge of Drivers Hours, Tachograph, and WTD legislation
Benefits:

Up to 10% annual performance bonus
Company Management Pension Scheme
Private Healthcare
Cycle to Work Scheme
Enhanced Sickness Cover Scheme
Free On-Site Parking
Inclusion

Menzies Distribution is committed to creating a fair and inclusive environment where all employees feel safe, proud, and valued. We encourage fair and respectful ways of working and strive to improve the diversity of our workforce across all areas of the business. We actively seek and recruit from a wide talent pool that reflects the society in which we operate. We are committed to fostering an inclusive culture that empowers employees to reach their full potential and create value through diversity. As an increasingly agile organisation, we are open to flexible working arrangements where appropriate. Join us and be a part of our diverse and inclusive team