Operations Manager

Description:

Due to the immediate expansion in Norfolk.We have ambitious plans for the future and as part of those plans we will be investing £15M in nursing/ residential homes in Norfolk and so will shortly have an opening for an exceptional Operations Managers

As an Operations Manager, you will be ensuring that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives.  As well as, providing strong leadership, support, and mentoring that will be instrumental in driving the success of the homes and aligning its operations with the Kingsley vision and values.

Reports to: Regional Operations Manager/ Operations Direct

This role could be for you if you have;

Proven experience in managing operations in a care home or similar healthcare setting

Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service

Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry

Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders

Ability to analyse data and make informed decisions to achieve business objectives

Knowledge of best practices in quality care and environment for elderly residents

Ability to work independently and collaboratively in a fast-paced environment

Hold a full UK driving licence

Qualifications required for the role

NMC registered nurse with relevant post-registration experience, desirable but not essential.

What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step