Details:
- Salary: £48,000 - 55,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Cardiff South Glamorgan
- Date: 8 hours ago
Description:
Operations & Executive Support Manager
Salary : £48K - £55K STE
Reporting to CEO
Hours: 9am - 5pm, Monday to Friday
Location: Office based (with some flexibility depending on the candidate’s circumstances and business needs)
Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions. With over a decade of experience supporting businesses across the UK, we pride ourselves on our established relationships, experienced team, and commitment to providing a reliable and professional service to both clients and partners.
We are seeking a highly organised and commercially aware Operations & Executive Support Manager to support senior leadership in a fast-paced financial and corporate environment.
This is not a traditional PA role. The successful candidate will act as a central operational coordinator across multiple workstreams, helping keep projects, stakeholders, advisers, suppliers and internal teams aligned and moving forward. The role requires someone who is proactive, detail-oriented and comfortable managing competing priorities, confidential information and operational tasks with minimal supervision.
Key Responsibilities
● Executive & Operational Coordination:
○ Manage and coordinate day-to-day operational priorities for senior leadership.
○ Track actions arising from emails, meetings and calls and ensure timely follow-up.
○ Maintain structured task management systems and operational trackers.
○ Organise and prioritise workloads across multiple active projects.
○ Conduct regular operational check-ins with senior management to maintain momentum across key initiatives.
● Stakeholder & Project Management:
○ Act as a first point of contact for external advisers, suppliers and business partners.
○ Coordinate communications and document requests between internal and external stakeholders.
○ Manage project timelines and ensure deliverables are progressed and completed.
○ Support senior management with preparation for meetings, board discussions and strategic projects.
● Legal & Commercial Administration
○ Support legal and commercial workstreams through document collation and administration.
○ Coordinate external legal correspondence and document requests.
○ Assist with property, lease, supplier and corporate administration matters.
○ Track approvals, signatures and outstanding actions.
● Finance & Operational Support
○ Liaise with insurers, brokers and service providers regarding operational documentation and renewals.
○ Support administrative processes linked to company operations and projects.
● Team & Office Coordination
○ Support onboarding and operational setup for new staff where required.
○ Help maintain internal operational procedures and shared resources.
○ Assist with coordination across departments to improve communication and efficiency.
○ Provide ad hoc operational support across the business as priorities evolve.
Essential Requirements
● Previous experience in operations, executive support, project coordination or business support within a professional services or commercial environment.
● Exceptional organisational and follow-up skills.
● Strong written and verbal communication skills.
● Ability to manage multiple priorities simultaneously.
● High attention to detail and strong document-management capability.
● Strong proficiency in Google Workspace and/or spreadsheets and shared-drive environments.
● Ability to work independently and proactively solve problems.
Desirable Requirements
● Experience supporting senior executives or founders.
● Experience coordinating external stakeholders and advisers.
● Exposure to corporate, professional services or operational business environments.
● Experience managing complex operational workflows and documentation.
Personal Attributes
● Highly organised and dependable.
● Calm under pressure with strong prioritisation skills.
● Commercially aware and solutions-focused.
● Confident in communicating with senior stakeholders.
● Discreet and trustworthy with confidential information.
● Naturally proactive and capable of anticipating needs before being asked