Operations Manager

Description:

About the Company: CPP Trading Group Ltd trades under 2 names, Clyde Paper & Print and Clyde Presentation Packaging It is a family run business situated in Glasgow, the UK's fourth largest city, with offices and a 22,000 sq. ft. warehouse near the river Clyde. Since its first beginnings in 1977 the company has gone from strength to strength, and more importantly, has learnt to change with the times in a rapidly changing market. Originally selling copier paper to offices, Clyde now sells a wide range of digital printing papers, corporate print and luxury presentation packaging. Overall Purpose Job Title: Operations Manager Salary Band: £35,000 to £40,000 depending on experience Place of Work: Craigton Rd, Glasgow G51 3RB Hours of Work: 06:30 to 16:00 Monday to Thursday and 06:30 to 15:00 on Fridays with 30 minutes unpaid lunchbreak. Benefits: Company pension scheme Company Bonus Scheme 20 days plus 8 recognised bank holiday and birthday day off Lunch provided once a week This is a hands-on role where you'll take ownership of the day-to-day running of the warehouse and delivery operations while ensuring the business continues to operate efficiently and safely. You'll be actively involved in booking and unloading deliveries, picking and preparing outgoing orders, and keeping the warehouse tidy and organised. At the same time, you'll take responsibility for stock control, coordinating drivers, booking couriers, and ensuring compliance with health & safety and quality accreditations. As the business grows, you'll also support the development of processes, systems, and people to help us continually improve. Top Three Goals Achieve operational efficiency and accuracy across deliveries and stock management. Maintain a tidy, safe and well-organised warehouse while supporting company profitability and customer satisfaction Ensure warehouse and deliveries run smoothly every day, with issues kept to a minimum. Duties and Responsibilities Hands-On Warehouse Duties Book in, unload and check deliveries (from containers to smaller courier drops). Detailed quality checking of printed products Pick, check and prepare daily customer orders for dispatch. Support drivers with loading vans and planning routes. Book couriers and arrange collections. Replenish stock regularly to avoid delays in orders. Carry out stock takes and investigate any discrepancies. Maintain warehouse tidiness, safety and organisation. Carry out daily forklift checks, book servicing and repairs for vans, trucks and forklifts. Conduct racking checks and liaise with external inspectors when required. Operational Oversight Monitor delivery accuracy and resolve any issues quickly, aiming to maintain