Operations Director


Details:
  • Salary: £70,000 - 80,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Bromley
  • Date: 1 day ago
Description:

A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company’s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities

Lead the day-to-day operation of the business

Execute the company's growth strategy

Support budgeting, forecasting and commercial decision-making

Strengthen customer retention and long-term client relationships

Ensure efficient planning, scheduling and service delivery

Improve operational efficiency, productivity and profitability

Manage operational KPIs and performance reporting

Lead, develop and support operational managers, supervisors and field teams

Build a culture of accountability, ownership and continuous improvement

Establish clear roles, responsibilities and performance expectations

Manage performance issues professionally and constructively

Champion the company's values and customer-first approach

Act as the operational second-in-command when required

Knowledge, skills and qualifications required:

Previous experience in a similar operations-type role and level

Commercially astute and financially literate

Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant

Have successful experience improving businesses turning over £1M+

Have managed field-based teams, subcontractor networks and operational service delivery environments

Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on

Able to adapt and work in a high-pressure environment

Work well with others and have good relationship-building skills

Salary: £70,000 - £80,000

Benefits: bonus, share options, career progression

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