Operations Controller/Key Account Manager

Description:

Your new company Working for a highly reputable company providing Storage and Handling Solutions

Your new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.

Act as the primary point of contact for key customers, building strong, long-term relationships.

Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.

Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.

Source products from approved suppliers based on customer requirements.

Manage lead times and address any delays

Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs

Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.

Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.

Prepare and review shipping documentation

Prepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms.

What you'll need to succeed
Previous experience is essential

What you'll get in return The opportunity to work for a fantastic company

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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