Operational Services Supervisor

Description:

Operational Services Supervisor – Kidderminster

Pay Rate: £16.71 per hour PAYE / Gross Weekly Pay: £618.27 (based on 37 hours)
Hours: 37 hours per week
Contract: End of Feb 2027
Working Pattern: Flexible working across seven days – details discussed at interview

## The Opportunity

LYNX Employment Services are recruiting an experienced Operational Services Supervisor to join a busy frontline environmental services team based in Kidderminster. This is a hands-on supervisory role overseeing the delivery of essential public services, including Parks and Open Spaces, Street Scene and Waste Operations.

The successful candidate will be responsible for coordinating staff, organising resources and maintaining high operational standards, ensuring public spaces remain safe, clean and well maintained. We're looking for a confident, practical team leader who can motivate frontline staff, manage competing priorities and ensure work is completed safely and efficiently.

## Key Responsibilities

Supervise and coordinate frontline operational teams across environmental services.

Organise daily workloads, staff deployment, equipment and resources.

Oversee maintenance activities within parks, open spaces and public areas.

Conduct site inspections to monitor standards and identify required works.

Ensure compliance with health and safety procedures, risk assessments and safe systems of work.

Monitor the safe operation and routine maintenance of machinery, equipment and vehicles.

Maintain accurate operational and equipment maintenance records.

Support managers in achieving service targets and improving operational efficiency.

Liaise effectively with colleagues, contractors, service users and other stakeholders.

Respond flexibly to changing operational demands, including urgent and emergency works.
## What We're Looking For

Previous experience supervising or leading frontline operational teams.
A background in grounds maintenance, parks management, street cleansing, waste management or similar environmental services.
Strong organisational skills, including staff coordination and resource allocation.
Good working knowledge of health and safety requirements in an operational environment.
Experience overseeing machinery, equipment or vehicle usage would be advantageous.
Confident communication skills and the ability to motivate staff.
A proactive, hands-on approach to problem-solving and service delivery.
Flexibility to support operational requirements when needed.

## Working Hours and Flexibility

This position offers 37 hours per week, with working arrangements designed to support a service operating across seven days.
The role may involve four- or five-day working patterns, including weekend and Bank Holiday working, depending on operational requirements.
The specific working pattern, shift arrangements and expectations around weekend working will be discussed in more detail during the interview process.

## Why Apply?

This is an excellent opportunity for an experienced operational supervisor to take on a varied, hands-on leadership role, supporting essential environmental services and making a visible difference to local communities.
The initial assignment runs for three months, offering a competitive PAYE hourly rate and the opportunity to contribute to a busy operational team.

## Interested?

To find out more or discuss your suitability, please contact LYNX Employment Services on (phone number removed) and ask for Elliott.
Alternatively, submit your CV for consideration