Office Receptionist / Customer Care Support

Description:

Job Title: Office Receptionist / Customer Care Support

Location: Belper

Salary: Depending on experience

Job Type: This is a full-time - permanent role, 8.30am to 5.30pm, Monday - Friday (Discretionary 16.30 finish on a Friday). Please note - a job share option may be considered for this role.

At Peveril Homes, we care about the homes we build and the communities that we create. We've been building new homes for over thirty years and are proud that we're still a family-owned and managed company. We're proud to be part of the Bowmer + Kirkland Group, as it's one of the UK's most successful construction and development groups.

Since being established in 1923 Bowmer + Kirkland has grown to become one of the most successful privately-owned, and family run construction groups in the UK. Our Investors in People accreditation demonstrates our commitment to our staff and we are Scheme Partners of the Considerate Constructors Scheme - something which only a select number of high performing contractors achieve.

The Role:

We have an opportunity for an Office Receptionist and Customer Care Support person to join our Company, based at our head office in Belper.

Duties and responsibilities of the role will be as follows:

Answering all incoming calls
General Mailbox management and responding to enquiries
Receiving, logging and distributing postal mail
Printing and assembling site induction folders
Printing of construction drawings and distributing to site teams
Office and site stationary orders
Material and subcontract orders
Updating sub-contractor lists and updating Clixifix
Assist with the customer care function of the business
Customer Feedback Forms (Customer Services)
Office Attendance and Holidays
Weekly Build Progress Reporting
Submit utility meter readings (monthly)
Legionaries assessment and testing
Collating mileage forms, authorisation and submit to Head Office
Maintaining printers and arranging service calls
Recording and Invoicing Peveril Securities.
H & S - Accidents and Incident recording
Applying for Postal Addresses
Dealing with deliveries
Support in other areas of the business as requiredWhat we are looking for in the ideal candidate:

Previous experience working in a reception/administration role
Confident and professional telephone manner and interpersonal skills
Ability to multitask and remain calm under pressure
Previous experience using Microsoft Office suite
Able to work autonomously and use own initiative
Good attention to detail and accuracy in workIn return we offer:

Competitive salary, depending on experience
25 days' holiday per year (plus 8 bank holidays and Christmas Eve)
Entry into the Group Personal Pension Scheme
Private Health Insurance (subject to a qualifying period)
Eye care voucher scheme
Training & Development OpportunitiesPlease include a cover letter alongside your CV to be considered for the role.

Bowmer + Kirkland is an equal opportunities employer

We are a disability confident employer and actively encourage applicants who are covered under the equality act to apply. Please contact Jane Robinson on (phone number removed) in advance of an interview to discuss any adjustments that are required in order to support you in the process.

Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Assistant, Customer Aid, Customer Service Consultant, Administrator, Assistant, Customer Services Administrator, Customer Services support, Office Administrator, Team Administrator, Client Services Executive, Customer Service Administrator, may also be considered for this role