Details:
- Salary: £28,000 - 30,000 - Annum
- Location: Camden Greater London
- Date: 1 month ago
Description:
Northreach is a dynamic recruitment agency that connects businesses with top talent in the Financial Services, Fintech, and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation and professional growth.
We have partnered with a small & growing professional services firm located in London, who are looking to hire an enthusiastic and organised Operations Assistant. This is a close-knit and collaborative business, with big plans to grow this year!
In this role, you'll collaborate closely with the Practice Manager, to handle the organisation of the businesses and assist the overall team with operations. You'll be co-ordinating the day-to-day management/operations of the business, administration of client cases, assisting in the development of the company and anything else that keeps the office running smoothly!
Please note - this position will require you to be on-site in the London office 5 days per week.
Responsibilities:
* Answering the telephone, and directing calls to relevant personnel as required
* Handling new client queries via telephone and email and opening their cases
* Organise team calls and conference meetings
* Manage office projects
* Responsible for keeping the office stationary stocked up, including business cards, toners/drums for printers & other office supplies
* Order lunch daily, including stocking up the office with groceries and coffee
* General office administrative support e.g: scanning, filing, binding documents, downloading reports
* Responsible for the maintenance of the facilities and IT systems - handling IT systems issues, dealing with software and tech providers to troubleshoot issues, managing suppliers and vendors
* Provide general support to visitors
* Organise couriers/post
* Maintain contact databases i.e: staff and clients
About you:
* Previous experience in a similar role, supporting to keep an office running smoothly
* Strong organisational skills, able to multi-task confidently
* Excellent written and verbal communication skills (fluent in English with strong written English language skills and well-spoken)
* Confident and polite/kind telephone manner
* Strong attention to detail and problem-solving skills
* Proficiency in Microsoft Office (Word, Excel, Outlook - including calendar management)
* Able to problem solve and use initiative to get IT issues resolved
* Personable approach, with excellent customer service skills
* Superb time management skills, able to prioritise work as needed
* Strong work ethic - it's crucial that you enjoy what you do, and bring that enthusiasm to the office!
* Working knowledge of office equipment like printers, scanners etc
Benefits:
* Salary - Up to £30,000 per annum (negotiable DOE)
* Discretionary annual bonus