Office Administrator and Receptionist

Description:

Full-time and part-time options available:

Office Administrator and Receptionist (35 hours - £25,562)
Office Administrator (19 hours - £13,876)
Receptionist (16.5 hours - £12,050)

Are you looking for a varied and interesting role that’s also rewarding? Do you want to put your administrative talent and organisational skills to use?

We’re looking for a self-motivated person with a can-do attitude to deliver great customer service to our clients and visitors. You’ll be the friendly face of our organisation, greeting all visitors in a welcoming and professional manner. You’ll also help with general administration for all departments and arrange cover for activities and programmes.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

Joining our team means you’ll be doing work you can be proud of, helping to make sure our charity runs smoothly and supporting people to get the best out of their lives.

Main responsibilities

* You’ll look after the reception area, answer the phone and field calls

* You’ll welcome all visitors and make sure our students are signed in and collected at the end of the day, liaising with drivers if needed

* You’ll arrange cover for activities and programmes across Share sites and in the community

About you

* You can deliver excellent customer service to everyone who comes through Share’s doors

* You’re super organised, conscientious, and not afraid to use your initiative to tackle jobs you notice need doing

* You’ve got great people skills and you’re excellent at communicating with people at all levels

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.

Please send your CV and a cover letter addressing the following questions:

1. What are your top three qualities that make you an excellent receptionist/administrator?

2. What would you do if someone came in who was very upset and angry?

3. Can you tell us about a time when you were very busy and had to multitask? What was the situation and what did you do?

Please also complete our equal opportunities form, which you can download on our website.

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application