Office Administrator

Description:

An exciting opportunity awaits for an Office Administrator to work at our well- established clinic based in the Leicester (LE1 postcode) with good transport links. We are offering £11.60 per hour with a company pension scheme 28 days holiday (including Bank Holidays) and have various schemes such as Cycle to Work and Tech Scheme.

Be part of The Purple House Clinic team where we provide individualised, easy to access, psychological services at the time people need help the most. Positive change for clients is facilitated through the provision of structured assessments, evidence-based therapies, family support services and consultancy. We see people of all ages, working with individuals, couples, families, groups, professionals and organisations. Our Administrator is a vital cog for the provision of these services.

The normal hours of work would be Monday to Friday from 9.00am to 5.00pm with 30 minutes for lunch. Reporting to and supported by your line manager you will be responsible for:

Answering the telephone and greeting patients to the clinic and making them feel welcomed.

Managing coordinating electronic diaries for booking appointments and meetings of patients, clinicians and staff.

Typing letters, printing and preparing documents for posting.

Opening post, sorting, and distributing to staff.

Communicating via email and telephone with staff, clinicians and patients.

Produce and maintain accurate records and documents.

Maintain records and files securely.

Scanning, photocopying, filing.

General administrative support for the Clinic and staff. 

Maintain the security of sensitive, personal and other confidential information.

Skills and Knowledge required:

IT Skills to intermediate level or above.

Knowledge of safeguarding practices would be an advantage.

Excellent communication skills (written and verbal).

Ability to work on own initiative.

Able to work well as a team, with a can do attitude.

Very strong eye for detail and accuracy.

Smart, personable, confident with a professional manner.

We are a friendly hard working team who are passionate about what we do and have fun doing it so come on board!

No Agencies please.

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