Details:
- Salary: £31,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Newham Greater London
- Date: 5 days ago
Description:
Ocean Import Operator (Freight Forwarding)
Location: Forest Gate, London
Salary: £31,000 - £40,000 (DOE) + Excellent Benefits
Hours: 8:30-17:00 Monday to Friday
Are you an experienced Ocean Import Operator looking to join a company where you're genuinely valued, supported, and given the opportunity to build a long-term career?
My client is a well-established global freight forwarding business with an outstanding reputation for service and an even better reputation as an employer. Their Forest Gate office is known for its welcoming, family-like atmosphere, exceptional training, and incredibly low staff turnover—a place where people enjoy coming to work and choose to stay.
As an Ocean Import Operator, you'll play a key role in managing import shipments from start to finish, ensuring customers receive a seamless, efficient service.
Your responsibilities will include:
* Managing ocean import shipments from booking through to final delivery.
* Liaising with overseas agents, shipping lines, customers, and hauliers.
* Preparing and checking import documentation.
* Customs clearance coordination (where applicable).
* Monitoring shipment progress and proactively communicating with customers.
* Handling invoicing, costing, and file completion.
* Providing a high level of customer service throughout the shipment lifecycle.
What We're Looking For
* Previous experience in Ocean Imports within freight forwarding.
* Strong understanding of import operations and shipping documentation.
* Excellent communication and organisational skills.
* Ability to manage multiple shipments and prioritise workloads effectively.
* A proactive, customer-focused approach.
* Experience with customs procedures is advantageous.
What's on Offer?
* Salary: £31,000 - £40,000 (depending on experience)
* 24 days annual leave plus Bank Holidays
* Join a successful global logistics business with genuine career prospects.
* Outstanding training and ongoing development.
* Supportive management team that invests in its people.
* Friendly, collaborative office where everyone works together.
* Fantastic team culture with exceptionally low staff turnover.
* Long-term career stability within a growing organisation.
If you're looking for more than just another freight forwarding role and want to join a business where you'll be supported, appreciated, and part of a close-knit team, we'd love to hear from you.
Apply today or get in touch for a confidential conversation