Non Strategic Vendor Coordinator

Description:

Position Title: Non-Strategic Vendor Co-Ordinator

Reports to (POSITION): Non-Strategic Vendor & Distribution Manager

Team: Vendor Alliances & Commercial Operations

PURPOSE OF JOB:

This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Vendor Alliances & Commercial Operations team, who have an excellent team morale and support structure in place.

The focus of this role is to effectively help manage our operational relationship with suppliers/distributors by building strong and lasting relationships with them. Main tasks include proactive renewals management, new supplier on-boarding, CRM management and ensuring our system data is kept current.

You will also be providing a high level of operational support to internal account management teams by managing and proactively quoting renewals for non-strategic vendors. Ensuring these are completed in a timely fashion, processes are followed correctly and supplier SLAs monitored, thus delivering operational excellence and efficiency.

This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career.

KEY RESPONSIBILITIES:

* Proactively manage the request of all renewals quotes within our non-strategic vendor space and follow up on all renewal quotations within set timelines

* Complete loss analysis – focus on customer contract retention. Renewals close rates & ensure min. margins are being protected

* Complete spot checks on distribution quotes to ensure they are quoting at our agreed margins

* Work in collaboration with our Legal and Purchasing teams to ensure new suppliers / distributors are on-boarded correctly and internal processes followed

* Manage the addition of solutions to CRM and ensure these are correctly aligned to existing propositions

* Ensure robust processes are implemented and managed and that operational procedures are adhered to

* Form strong relationships and liaise with suppliers / distributors to ensure the data we hold is correct and up to date

INDIVIDUAL RESPONSIBILITIES:

* Add & update vendor and supplier information on the Bytes Portal

* Work closely with the Legal and Purchasing teams to on-board new suppliers smoothly

* Be the central point of contact for renewal requests from internal departments, responding within reasonable timescales

* Liaise with our mainstream distributors to ensure renewal quotations are provided within SLAs and best pricing is secured

* Ensure robust processes are implemented and managed and that operational procedures are adhered to

* Update internal systems to ensure all renewal information is correct

* Focus on customer retention and margin protection by working with the account teams

* Work cohesively with the Sales teams to build strong relationships

* Cleanse portal data on an annual basis

* Regularly touch base by phone or email with distributors to ensure their information is correct on the Bytes SharePoint

* Keep all process guides up to date

* Escalate issues to the Non-Strategic Vendor & Distribution Manager swiftly

* Evaluate efficiencies and put ideas for improvements forward

* Support others in the team during busy times

* Assist in training new starters to the team

* Provide cover for members of your team as necessary