Details:
- Salary: £45 - 50 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Newport
- Date: 4 days ago
Description:
NOC Engineer
+ 6 Month contract
+ £45 - £50 Per Hour (Inside IR35)
+ Newport (On Site)
+ Must hold DV Clearance
*UK Eyes only (No overseas cards or Dual Nationality due to nature of the work)
The Role:
Provide a technical role in resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution or pass to L3 engineers to resolve once all avenues have been exhausted or timescales define escalation to L3.
Apply technical governance to inbound deliveries from the project design phase to ensure they accurately reflect the live environment, & are appropriately structured to enable successful technical service delivery.
Consistently perform and deliver outputs within the service contract time constraints (KPI's & SLA's).
Drive efficiency into technical delivery as a key influence and author of departmental and inter departmental process.
Provide concise documentation to support the delivery of services.
Skills:
Strong Technical competence in Networking, with a strong understanding of other technologies, such as Windows, SAN, Security, Virtualisation.
Strong skills in interpreting and producing, and tracking technical documentation.
Strong communications skills within the department to provide confidence and direction to peers
Ability to plan, prepare and organise large scale implementation, over a period of several months.
Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision making process within the service management internal and external environments