Night Supervisor

Description:

Night Supervisor - £29,601.60 + service charge| Full-Time Hours & Great Benefits

Looking for a Night Supervisor role offering full-time hours, excellent benefits and a beautiful countryside setting?

This is an exciting opportunity to join a prestigious hotel in Lutterworth, where you'll take responsibility for the smooth running of the property overnight while delivering a high standard of guest service. With full training provided and opportunities to develop your career, this is a great next step for an experienced hospitality professional.

Why apply / What's in it for you?

You'll receive a salary of £29,601.60 per annum + service charge
You'll work 40 hours per week on a full-time basis
You'll have access to free parking
You'll receive full training to support you in the role
You'll benefit from room discounts
You'll receive F&B and Health & Beauty discounts
You'll have your birthday off
You'll receive 28 days' annual leave, increasing with length of serviceKey Responsibilities

As a Night Supervisor, you'll help ensure the smooth running of the hotel overnight while maintaining excellent guest service and operational standards.

Set up, clear and maintain conference rooms, private dinners and weddings
Carry out regular security checks and ensure the hotel remains safe overnight
Maintain high standards of cleanliness throughout the property
Look after guests and delegates, responding to requests and queries
Provide 24-hour room service, including preparing and delivering orders
Support Reception duties, including check-ins, check-outs and luggage assistance
Ensure wake-up calls and newspapers are delivered promptly
Manage and support departmental staff, including training and rotas
Follow fire safety procedures and company policies
Handle guest complaints professionally and ensure they are resolved appropriately
Support the wider team and other departments when requiredWhat we're looking for

We're looking for a confident hospitality professional who can lead by example and provide excellent guest service throughout the night.

Previous experience as a Hotel Night Porter or Night Auditor is required
Supervisory experience within a hotel or hospitality environment would be advantageous
Strong customer service and communication skills
Experience across reception and general hotel operations
A proactive approach with excellent attention to detail
The confidence to deal with guest queries and complaints professionally
Ability to lead, support and develop a team
Flexibility to support different departments when required
A professional and welcoming approach at all times
Due to the location, you will need your own transport to get to and from the propertyIf you're looking for your next step as a Night Supervisor in Lutterworth, this is a fantastic opportunity to join a welcoming team with excellent benefits and long-term development potential. Apply now to take the next step in your hospitality career.

Job Number │ 48913/INDFOH
Location │ Lutterworth
Role │ Night Supervisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy