Details:
- Salary: £11.44 - 12.88 - Hour
- Location: Newhaven
- Date: 1 month ago
Description:
Night Concierge Support Worker (Homeless Service)
LOCATION: Newhaven
SALARY: £11.44 per hour PAYE – £12.88 inclusive of holiday
DURATION: Permanent
HOURS: Full Time (21:00pm – 08:00am) 4 nights on, 4 nights off
Day-to-day duties:
The Night Concierge will provide an overnight site presence in a Supported Accommodation service aimed at individuals who have experienced homelessness.
To ensure the safety and wellbeing of residents and the security of the building.
To maintain the safety of residents and the security of the building by being an overnight on-site presence (waking night).
To ensure the building remains secure at night by supervising all people entering and exiting the building.
To monitor CCTV and undertake building checks at regular intervals recording and / or taking suitable action on all findings.
To engage with vulnerable people living in the services in a professional, non-discriminatory way, demonstrating a caring and respectful approach
To support clients that maybe in distress and call the appropriate assistance.
To clean various parts of the building as required and monitor cleaning and stationery supplies.
To input data into our client database.
To encourage residents to follow tenancy conditions and house rules.
To manage any anti-social behaviour that may occur by maintaining good order and
reporting risks that have an effect on good order or communal safety
To be consciously aware of and follow safeguarding and health and safety rules,
dealing with and / or reporting issues in accordance with local requirements
To contact the emergency services when deemed appropriate and in an emergency.
situation
To conduct building security checks, fire safety checks and other basic safety checks
across both buildings on a daily basis and maintain a full and accurate log of events
relating to safety and security during each shift
To identify any Health and Safety hazards onsite, remove the hazards if possible and to
keep a clear log of hazards and action taken.
To prevent/investigate any Anit Social Behaviour issues, disperse groups outside and
deal with any neighbour complaints in the appropriate manner
Desirable Characteristics:
Experience of, knowledge of, or desire to work with people who have been homeless.
Proven capacity to deal successfully with difficult and complex situations.
Awareness challenges facing vulnerable people and the difficulties that these can present in a supported housing environment.
For more information on this role please contact Nathan Jackson on (phone number removed) or apply with an up-to-date CV