Neighbourhood Officer

Description:

We are currently recruiting for a Neighbourhood Officer on a temp to perm basis to support housing and community services across the Coventry area, with occasional travel to Worcester and Birmingham as required.

This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships.
Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham.

Key Responsibilities of a Neighbourhood Officer:
Managing a designated neighbourhood patch
Delivering effective tenancy and estate management services
Responding to anti-social behaviour and tenancy breaches
Carrying out estate inspections and property visits
Supporting residents with tenancy-related queries and issues
Working collaboratively with internal teams and external agencies
Ensuring communities are safe, clean, and well maintained
Handling safeguarding concerns and supporting vulnerable tenants
Maintaining accurate case records and ensuring compliance with housing policiesRequirements of a Neighbourhood Officer:
Previous experience within a Neighbourhood Officer, Housing Officer, or Tenancy Management role
Strong knowledge of housing and tenancy management practices
Excellent communication and customer service skills
Ability to manage a varied caseload independently
Full UK driving licence and access to a vehicle
Flexible approach to travel and hybrid workingWhat’s on Offer:
Flexible hybrid working arrangements
Temp to perm basis
Opportunity to work within a supportive housing team
Varied and rewarding community-focused role
Competitive temporary hourly/day rate depending on experienceIf this Neighbourhood Officer role is of interest, please apply or contact (url removed)