Neighbourhood Housing Officer


Details:
  • Salary: £18.84 - 23.35 - Hour
  • Job Type: Temporary
  • Job Status: Full-Time
  • Salary Per: Hour
  • Location: Leatherhead Surrey
  • Date: 3 weeks ago
Description:

Neighbourhood Response Officer

Job Type: Full-time
Location: Leatherhead
Salary: CompetitiveWe are seeking a confident and customer-focused individual to join our dynamic team as a Neighbourhood Response Officer. This role is essential in providing a frontline service to ensure our estates are desirable places to live. You will be working in a rewarding environment, supporting vulnerable customers, and preventing anti-social behaviour.

Day to Day of the role:

Collaborate with other teams, external agencies, and residents to maintain clean and safe neighbourhoods.
Identify improvements and investigate breaches of tenancy.
Develop and deliver neighbourhood plans and local offers.
Work with local resident groups to develop community facilities, activities, and events.
Conduct estate inspections across Surrey, raising repairs on the system, and completing reports on iPads.
Engage with residents during inspections, providing excellent customer service.
Perform new tenancy sign-ups and tenancy reviews.

Required Skills & Qualifications:

Confident and resilient individual with a positive mindset.
Sound experience in customer service, preferably within a housing background.
Ability to develop effective working relationships internally and with external agencies.
Experience of working to plans and targets.
Proactive and creative in finding solutions with good judgement.
Good IT skills, comfortable with using iPads and other systems for reporting.
Must have estate inspection experience, evidenced on CV.
Excellent communication skills.
Must have use of own vehicle and be able to drive.

Benefits:

Competitive salary.
Opportunities for flexible working arrangements, including part-time and job share.
Enhanced maternity, adoption, and paternity leave.
Compassionate leave.
Support for maintaining a healthy work-life balance.This role is to cover a secondment until September, with the possibility of extension. Interviews will be conducted via Teams, and the successful candidate will meet the team on the first day.

To apply for the Neighbourhood Response Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role

Report this job

By sending this message I agree to GrindJob’s Terms and Conditions and Privacy Policy.

Enter your email to get a notification when similar jobs become available.

Create a job alert for House Officer in Leatherhead Surrey ()

By continuing, you agree to GrindJob’s T&Cs and Privacy Policy.

When applying for a job, do not provide bank account details or any other financial information.
Never make any form of payment. GrindJob is not responsible for any external website content.

Enter your email to get a notification when similar jobs become available.

Your browser does not support Cookies or JavaScript or this option is turned off in your browser settings.

How to enable Cookies and JavaScript

Your browser is out of date!

Update your browser to view this website correctly. Update my browser now

×

Please wait...
There was an error loading the page. Would you like to reload the page?