Multi Trade Plumber

Description:

Multi Trade Plumber

£40,000

Mon - Friday 7.30 - 4.00pm

Covering the Hounslow Borough

Purpose of the

To provide a high quality, customer and quality focused service, delivering a range of carpentry and multi trade works commensurate within our complaints department to the London Borough of Hounslow

To carry out a range of plumbing and multi trade works including but not limited to all wet trades including plastering, decorating both externally and internally and tiling, using schedule of rates.   

To always understand and comply with all Health and safety regulations and company policies

Key Responsibilities and Duties:

To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications.
To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule.
Working to maintain the current achievement of 100% customer satisfaction.
To perform all the duties associated with a fully qualified Multi Trade EngineerFunctional

Responsible for accurate completion of tasks using our in house hand held PDA system
Responsible for a company vehicle. This includes regular vehicle checks on company vans. 

General

To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service. 
To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair.
To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state.
To always ensure the safety of oneself and others by working within Lampton
Health and Safety policy and procedures associated with repair works.
Working knowledge of statutory legislation in regard to health & safety and to understand the need for rigorous risk assessment and method statement procedures.
Understand all PPE and the specific uses of equipment
To be responsible for managing an imprest stock and ensuring materials required for daily runs of works are collected in advance to avoid unnecessary delays.
Ensure accurate and timely completion of all paperwork/electronic updates within agreed timescales.
As required, to work on other work streams within the repairs team. This includes working to competing deadlines, moving jobs at short notice ensuring properties are left in a safe and tidy manner.
Have the ability to work alone and in pairs and be able to use own initiative with minimum supervision.
To be able to drive and have a full driving licence.
To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.Education & Qualifications Required:

Apprenticeship / City & Guilds/NVQ 2-3 equivalent relevant experience.  

Previous Experience and Skills Required:

Previous experience as a carpenter/ Multi skilled Operative with a specialism in Plumbing
Previous experience of working in a Social Housing Repairs environment is desirable.
Good level of numeracy, literacy, written, oral and communication skills 
Previous experience of an out of hours emergency make safe service.  

Equal opportunities: The Council has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote.

Health and Safety: The Council is committed to a healthy and safe working environment an expects all its employees to implement and promote its policy in all aspects of their work.

Confidentiality: The Council is committed to maintaining privacy of all its staff and customers.  It expects all staff to handle all individuals’ personal information in a sensitive and professional manner. All staff are under an obligation not to gain access or attempt to gain access to information they are not authorised to have.

Safeguarding: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment