MIS Front of House/Learner Engagement Coordinator


Details:
  • Salary:
  • Job Type: Permanent
  • Job Status: Full-Time
  • Date: 3 weeks ago
Description:

Description
  The MIS Administrator plays a pivotal role in ensuring the efficient management of data and administrative processes related to boot camps and ESFA contract funding. This role requires meticulous attention to detail, strong data management skills, and the ability to support training initiatives by facilitating accurate information flow and compliance. 

Key Responsibilities
·       Data Management: Demonstrate expertise in handling data and information with precision and accuracy, ensuring compliance with organizational and regulatory standards.·       Contract Database Management: Oversee the contract database and associated records for awarding bodies, facilitating funding and certification activities.·       Training Support: Assist the Training Manager and Team by providing guidance to prospective employers and learners on eligibility and funding criteria, ensuring smooth enrolment processes and addressing any issues promptly.·       Communication Management: Manage various mailboxes and communications channels to uphold learner data compliance and accuracy.·       Documentation Maintenance: Update enrolment paperwork and audit materials in response to funding rule changes, including template design and process review.·       Financial Oversight: Process purchase orders, invoices, and budgetary printouts, ensuring adherence to financial protocols.·       Supplies Management: Order and maintain stationary and equipment supplies, stocks, and materials to meet operational needs.·       Management Reporting: Research, prepare, and supply management information as needed to inform decision-making processes.·       Stakeholder Engagement: Communicate professionally with stakeholders ranging from employers to learners, ensuring effective information exchange.
E-Portfolio Management: Oversee the e-Portfolio system, registering new learners and updating information as necessary
·       Recruitment Support: Post job descriptions on various platforms, manage applications, and assist in candidate sourcing and assessment.·       Student Support: Provide guidance on welfare issues and support students at risk of leaving, collaborating with delivery teams as needed.·       Compliance Assurance: Undertake administrative tasks related to enrolment activities, ensuring adherence to organizational and legislative guidelines.·       Social Media Management: Create and promote content across social media platforms, coordinating campaigns to enhance brand visibility.·       Project Assistance: Support management by undertaking projects and administrative tasks as required, including meeting organization and documentation.·       Learner Engagement:  Participate in company events such as Open Evenings and Parent/Student Consultation Evenings.
Skills, Knowledge and Expertise

We are looking for someone who is a quick learner and a positive self-starter.

 The role holder should have gained administration experience within a similar sector

 Training provider, Bootcamp or college. 

Construction industry (or similar) experience

High-level working knowledge of MS Office applications, skilled across online and digital platforms

Understanding of GDPR (desired, but not essential)

Self-starter, confident, positive can-do attitude. 

Comfortable with communication face-to-face, by phone, MS Teams, and emails 

Ability to work independently and manage the day-to-day administration of the skills bootcamps.

Energy, drive, and resilience who can work in an agile, fast-paced environment and respond positively to changing business needs. 

Communicate with clarity, consistency, and timeliness

Experience with MIS, ESFA, PICs, ILR

Benefits

Company Pension

26 Days Holiday plus holiday

Excellent salary and benefits, including pension, healthcare, and car allowance.

Optional Benefits via 'My Perks': Dining Card, Gym Membership, Cycle to Work, Holiday Trading (buy or sell up to 4 days), Health Cash Plan, Dental and Critical Illness Insurance, Partner Life Assurance, Car Leasing and Discounts & Cashback.

You’ll be joining a brilliant team who are lots of fun, have a wealth of knowledge to learn from, and will always keep you challenged

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