Microsoft Dynamics 365 Project Manager

Description:

Your new company
You will be joining a well-established, international organisation undergoing a significant transformation of its customer and marketing data capabilities. The business is moving from outsourced services to an in-house model, investing heavily in modern platforms and technology to support future growth.
This is an exciting opportunity to join a fast-paced, change-driven environment where you can add real value to a business-critical programme.

Your new role
As a Project Manager, you will lead the delivery of a complex data migration and transition programme, focused on moving customer and marketing data into internal systems and teams.
You will be responsible for coordinating multiple workstreams including data migration, supplier transition, stakeholder engagement, and business readiness. This will involve creating and managing project and migration plans, overseeing risks and dependencies, and ensuring the smooth execution of key phases such as testing, cutover and go-live.
Acting as the central point of contact, you will work closely with cross-functional teams including Marketing, CRM, IT and external partners, ensuring continuity of business operations while driving successful adoption of new processes and systems.

What you'll need to succeed
To be successful in this role, you will have:

Proven experience delivering data migration or CRM transformation projects
Strong knowledge of Microsoft Dynamics 365 or similar CRM platforms
Experience managing supplier transitions, including exit and knowledge transfer
A solid background working in marketing, CRM or customer data environments
Demonstrable experience coordinating UAT, cutover and business readiness activities
Excellent stakeholder management skills across cross-functional teams
Understanding of GDPR and customer data governance

Desirable experience includes working within retail, FMCG or consumer-focused industries, as well as exposure to loyalty programmes or customer data platforms.

What you'll get in return
In return, you'll have the opportunity to work on a high-impact transformation programme within a collaborative and forward-thinking environment.
You'll gain exposure to senior stakeholders, modern technologies, and complex delivery challenges, making this an excellent opportunity to enhance your experience within data, CRM and digital transformation projects.

What you need to do now

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