Microbiologist

Description:

Microbiologist
Location: Fully Remote
Hours of work: Full Time 7.5 hours daily
Reporting to: Technical Services Director
Responsible for No direct reports

Purpose of the role: As a Microbiologist, you will support clients in ensuring the safety, quality, and compliance of their products through the management and coordination of laboratory outsourcing, sampling, interpretation of results and reporting.

Key duties, responsibilities and objectives

1. Manage and Co-ordinate Outsourcing to the Lab:
* Coordinate sample collection from the client to the external laboratory for microbiological analysis.
* Evaluate and monitor laboratory based on capabilities, quality standards, and cost-effectiveness.
* Monitor the progress of outsourced projects and ensure timely delivery of results.

2. Sampling Administration:
* Send out questionnaires to clients to gain a better understanding of their products and product testing requirements.
* Assign the correct microbiological, nutritional testing suite based on experience and product knowledge. Refer to the relevant industry microbiological guides for best practice.
* Provide accurate costings and create work instructions for clients and follow up in timely manner.
* Arrange collection of samples according to established procedures, ensuring representativeness and traceability.
* Maintain proper documentation of sampling activities, including sample identification and chain of custody.

3. Interpretation of Results:
* Review microbiological test results and data provided by external laboratories.
* Investigate out-of-specification results and troubleshoot any deviations or discrepancies in test results.
* Interpret findings, identify trends, and assess compliance with client specifications and regulatory requirements.

4. Reporting:
* Prepare comprehensive reports summarising microbiological test results, including interpretations and conclusions to send to clients.

5. Efficiency:
* Maintain a good working relationship with external laboratory.
* Review processes to ensure they are efficient and carried out to agreed SLAs.
* Assist in KPI reporting of this Food Alert service.
* Follow up of sales/marketing leads and existing quotes to ensure the growth of the service.
* Attend Food Alert marketing webinars to promote sampling services with clients.

Client relationships
1. Build strong client relationships to ensure they receive microbiological testing service to a high standard.
2. Where appropriate attend client meetings, to gain understanding of their requirements and deal with any issues on a timely basis.
3. Provide regular updates to the Technical Services Director.

Personal
4. Attending conferences, meetings, and industry events to promote the company's services and brands.
5. Ability to build relationships with clients and internal teams

Person specification

Experience

* Have a BSc Microbiology qualification and/or at least 2 years experience in manufacturing food microbiology.
* Experience in Microsoft suite like Word, Excel and PowerPoint.

Personal Competencies

* Excellent organisational skills and the ability to manage own time effectively.
* Attention to detail.
* Strong interpersonal skills and the ability to build long-lasting relationships.
* Approachable and good listener/people person.
* Ability to identify issues and implement corrective action.
* Initiative

Specific Knowledge

* Positive, can-do attitude
* Ability to work through challenges and resolve issues
* Team player who will step in and assist others when necessary

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