Details:
- Salary: £14 - 17 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Watford Hertfordshire
- Date: 2 weeks ago
Description:
We are seeking an experienced and enthusiastic individual to join our small, friendly team as a Reception Supervisor. In this key role, you will lead and support the reception team to provide the highest standards of patient care, ensuring all reception administrative duties are performed effectively and to the required standard, meeting the objectives of the practice.
In addition, you will support the management team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development, and to carry out other duties as directed by the management team.
* Hours: 30 - 37.5 hours per week.
* Schedule: Monday to Friday (applicants must be available for shifts from 7:45 am – 7.00pm)
* NHS Pension Scheme.
* 5 weeks of Annual Leave.
* Salary: £14.00 - £16.00 per hour
* Sick Pay
Responsibilities:
* Reception Team Leadership:
* Lead and support the reception / care navigation team in day-to-day operations.
* Manage face-to-face and telephone appointment bookings.
* Supervise, train, and support reception staff, ensuring adherence to practice protocols.
* Be responsible for the management of the practice rota, adding sessions onto the patient clinical system, EMIS Web with support from the Practice Manager
* Support the ongoing implementation of digital transformation and General Practice Improvement
Qualifications and Experience:
* Essential:
* GP Practice experience.
* Senior Receptionist or supervisory experience
* Excellent communication and IT skills.
* Ability to lead and support