Marketing Content Creator Apprenticeship

Description:

An amazing opportunity has opened up to be part of a new role as a Marketing Content Creator to develop our content and support our Sales Team, better communicating our unique story. We have already invested in a brand new studio for developing content, and need somebody who can take advantage of this and incredible content opportunities in our showroom.

In this new role you will be given full training via a EPA Level 3 Content Creator Apprenticeship including up to £15,000 or fully-funded training over a period of 16 months. The successful candidate will gain experience in the music industry and for a future marketing career. All our team will be giving training in valuable, transferable skills such as communication, customer service, organisation, and analysis/reporting.

Purpose of role:

To profitably and efficiently attract customers and generate leads and sales by developing and disturbing high quality, engaging content across our various marketing channels.

Key Responsibilities:

Creating and maintaining written content including product pages, static pages, blog articles to answer customer questions and attract search traffic (SEO)

Capturing and selecting images to support telling our story

Creating video content: short-form for social media and helping with long-form content for YouTube

Contributing to a quarterly marketing plan

Compiling regular email newsletters with high quality, engaging content

Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators

Creating and running outbound piano tuning campaigns to maintain the number of bookings to target

Organising the production of all marketing materials, including printed documents.

Organising events to increase awareness, create content opportunities, and collect new leads for the Sales Team.

Preparing marketing reports and analysis to measure against KPIs

Education & Qualification:

* Educated to A-level or equivalent by experience

Knowledge & Experience

* Essential

* Passion for marketing and genuine enthusiasm for learning to create high quality, engaging content

* Enthusiasm for and interest in music and in particular the piano and/or String instruments

* Desirable

* Previous experience in a customer-facing role such as retail or hospitality

* Previous experience writing content, in photography, or videography

Skills:

* Excellent organisation, prioritising, and planning

* Ability to work to tight deadlines

* Excellent communication skills

* Excellent written communication

* Strong IT skills, full training will be given but you will be expected to operate a variety of different web-based IT systems.

Personal Qualities

Results-orientated: Takes personal responsibility and ownership for understanding requirements and delivering results

Commitment to Customer Excellence: Putting customers at the forefront of all decisions and service delivery, going above and beyond to ensure customers are satisfied

Communication: You select the right methods of communication for the right people at the right time, building long lasting relationships.

Trustworthiness: You are a reliable team member, delivering what you promise.

Resourcefulness: Ability to analyse situations and solve issues especially in the interest of customers

Focus: Makes time to complete quality work to achieve targets set

Selflessness: Puts the needs of the business before oneself. Helps others in the team and our clients.

Compensation and details of Employment

* Apprentice salary of £14,500-£18,500 per annum

* Initial term of 16 months with option to extend on successful completion of Apprenticeship

* Hours 37.5 per week including 6 hours dedicated to training each week

* 20 days holiday a year plus Bank Holidays (pro rata) and Birthday Bonus holiday

* Hybrid Working : between Cambridge Showroom (3 days) and home working (2 days)