Managed Account Consultant

Description:

ARC Group Ipswich are looking for a motivated, organised and people-focused Managed Account Consultant to join our growing team.

No previous recruitment experience is required — full training will be provided. We’re looking for someone who is confident communicating with people, highly organised, able to solve problems quickly, and comfortable working in a fast-paced environment.

You’ll be responsible for managing the day-to-day requirements of 60+ HGV drivers working on a key client contract. This is a hands-on role involving regular communication with drivers and the client, both verbally and in writing, as well as weekly site visits.

What the role involves:

Managing the day-to-day requirements of 60+ HGV drivers on a contracted account
Communicating with drivers and clients both verbally and in writing
Building strong working relationships with drivers and our VIP client
Attending weekly site visits with the client and drivers
Handling day-to-day issues and resolving problems quickly and effectively
Coordinating driver requirements and ensuring the contract runs smoothly
Maintaining accurate records and completing basic administrative tasks
Being available for out-of-hours and weekend on-call requirements when necessary
Working closely with the wider team to ensure excellent service is maintained

What we’re looking for:

Fluent Romanian and English — both spoken and written
Previous recruitment experience is not required
Strong organisation and time-management skills
Confident communication and relationship-building skills
A proactive approach to problem solving
Basic computer skills
Reliable, professional and able to work independently
Comfortable dealing with a large number of drivers and managing multiple requirements
Full UK driving licence and own car essential
Flexible and willing to participate in an out-of-hours/weekend on-call rota
Available to start immediately or within the next month

What we offer:

Full training and ongoing support
Opportunity to develop a long-term career within recruitment and account management
Supportive and energetic team environment
Regular interaction with a key VIP client
Career progression opportunities
Company events and incentives
Pension scheme
Holiday entitlement
This is an excellent opportunity for a Romanian and English-speaking candidate looking to start or develop their career in recruitment and account management, with full training provided.

If you’re organised, reliable, confident dealing with people and enjoy solving problems in a busy environment, we’d love to hear from you.

To apply, send your CV today.

ARC GROUP

A focus on recruitment, a passion for people