Maintenance Manager

Description:

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge.
THE ROLE
Location: London based with frequent travel to the South of England and the Midlands

This is a high-impact, field-based role responsible for the delivery of both reactive and planned maintenance across a region of circa 60 restaurants.

Your focus will be our restaurants trading

Minimise disruption and downtime

Ensure every store meets safety and brand standards

You'll work closely with Operations, Property, and Construction teams, while managing contractors and driving continuous improvement across your region.
WHAT YOU'LL BE DOING
Operational ExcellenceMinimise store closures, equipment downtime, and maintenance disruption

Take ownership of all building fabric, systems, and equipment across your region

Resolve complex maintenance issues, bringing in specialist support where required

Field LeadershipRegularly visit restaurants to assess condition and identify repairs and improvement plans

Build strong relationships with General Managers, District Managers and Regional Directors

Lead regional conversations on maintenance performance and trends

Project & Investment ManagementManage capital investment projects from scope to handover

Ensure work is delivered on time, within budget, and aligned to brand standards

Understand and balance spend against store P&L impact

Compliance & StandardsEnsure all stores meet Health & Safety and statutory requirements

Maintain high standards aligned to Five Guys design and construction principles

Use CAFM data to identify trends and drive improvements

Continuous ImprovementIdentify opportunities to improve systems, processes, and supplier performance

Champion best practice across the Property and Maintenance function

WHAT WE'RE LOOKING FOR
We're looking for someone who thrives in a fast-paced, multi-site environment and can balance hands-on problem solving with strategic thinking.

Experience & KnowledgeProven experience in Facilities or Property Maintenance within a multi-site environment

Ideally from hospitality, retail, or food & beverage

Strong understanding of building systems, including HVAC and commercial kitchen equipment

Experience managing contractors and capital projects

Skills & CapabilityHighly organised and able to manage multiple priorities across a large region

Strong stakeholder management - confident working with senior operational teams

Data-driven mindset with experience using CAFM systems

Comfortable working both independently and as part of a wider team

Qualifications (desirable)FM or property-related qualification (BIFM, MRICS, or equivalent)

Degree, HND, or similar in Facilities Management, Engineering, or Business

OUR REWARDS AND BENEFITSA generous annual bonus based on business performance

Pension scheme

Enhanced Maternity and Paternity leave

Electric car salary sacrifice scheme

Long service rewards after 5 and 10 years with Five Guys

Five Guys Perks & discounts

Invite to our annual General Managers conference - this year we celebrated in Rome!

Life assurance

Private medical via Vitality

Wellbeing support