Details:
- Salary: £60,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Farringdon Greater London
- Date: 2 days ago
Description:
We are looking for an experienced Mailroom & Porterage Manager to lead mailroom, porterage, courier and distribution services across multiple sites within a secure and highly regulated environment.
Key Responsibilities
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Lead and manage a multi-site team of mailroom operatives and porters, including rotas, training, performance and workforce planning.
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Oversee all inbound and outbound mail, parcels, couriers and internal distribution, ensuring agreed service levels are met.
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Manage porterage operations, internal moves and the movement of furniture, equipment, records and supplies.
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Oversee the secure handling, logging, tracking and distribution of confidential, sensitive and accountable items.
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Manage cash, cheques, valuables and financial documents in line with strict security and audit procedures.
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Ensure compliance with security protocols, GDPR, data protection, confidentiality and regulatory requirements.
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Manage mail screening, X-ray operations and suspicious package procedures where applicable.
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Maintain chain-of-custody procedures and lead incident investigations, audits and corrective actions.
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Manage courier providers, suppliers, budgets and operational costs.
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Act as the key operational contact for clients, handling service issues, escalations and regular service reviews.
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Identify opportunities to improve processes, technology, efficiency and service delivery.
About You
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Current SC Clearance is essential.
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Willingness to undergo enhanced security screening, background checks and ongoing vetting.
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Proven experience managing teams in a security sensitive, highly regulated or confidential environment.
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Experience within mailroom, porterage, facilities, logistics or distribution operations.
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Strong understanding of information security, data protection, chain of custody and security incident reporting.
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Excellent leadership, organisational and stakeholder management skills.
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High level of discretion, professionalism and confidentiality.
Desirable
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DV Clearance.
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Experience within Government, Defence, Financial Services, Critical Infrastructure or secure corporate environments.
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Experience with mail screening, X-ray equipment and suspicious package procedures.
Axiom Personnel is acting as an employment agency in relation to this position