Luggage Repair Technician

Description:

Full-Time | Temp to Perm
£26,760.89 per annum
Monday – Friday | 07:30am – 4:00pm
On-site parking available

A fantastic opportunity has arisen for a hands-on and detail-oriented Workshop Repair Technician / Administrator to join a busy and growing operation on a temp-to-perm basis. This role would suit someone who enjoys practical repair work, has an interest in sewing, stitching or DIY projects, and is also comfortable using systems and carrying out administrative duties.

This is a varied role combining workshop-based repair work with operational administration support. The successful candidate will be part of a multifunctional team responsible for assessing, processing and repairing premium luggage items to manufacturer standards.

The role would suit candidates from workshop, repairs, production, tailoring, sewing, manufacturing, engineering, retail repairs or technical environments, or someone with practical hobbies such as sewing, upholstery, crafting or DIY.

Key Responsibilities:
Assess luggage and damaged items to determine repair requirements
Carry out repairs using approved methods and genuine parts
Perform stitching, repair and restoration work to a high standard
Process repair bookings using internal systems
Take photographs and record damage assessments accurately
Respond to emails from customers, retailers and clients
Maintain accurate records and quality control documentation
Package and dispatch completed repaired items
Support wider workshop and administrative functions when required
Ensure all work is completed within KPI and quality targets Skills & Experience Required:
Strong attention to detail and pride in producing quality work
Basic IT and administration skills, including MS Office
Interest or experience in sewing, stitching, repairs or DIY work
Comfortable working in a fast-paced operational environment
Strong communication skills and a team-player mentality
Ability to adapt and support multiple areas of the business
Previous workshop, repair or technical experience would be advantageous but not essential What’s on Offer:
Temp-to-perm opportunity with long-term potential
Stable Monday-Friday working hours
Friendly and supportive team environment
Full training provided
20 days holiday plus bank holidays
On-site parking This is not your typical administration role — the position is heavily focused on practical repair work, with administration duties supporting the repair process. Candidates who enjoy hands-on work and have a practical mindset are encouraged to apply