LMS Administrator & Developer

Description:

LMS Administrator & Developer
C£35K Basic Salary
Staffordshire/Hybrid (2 x a week onsite)

We’re working with a leading organisation to recruit an LMS Administrator and Developer to support the effective configuration, development and ongoing management of its digital learning systems. This is a key role within the learning function, working closely with L&D colleagues and wider Digital & Technology teams to ensure that learning platforms and systems are configured effectively, provide a positive learner experience and support the organisation’s wider learning strategy. You’ll act as the key point of contact for digital learning system configuration and implementation, with responsibility spanning LMS/LXP administration, user management, reporting, system optimisation, testing and governance.

Responsibilities

* Take responsibility for the configuration and administration of digital learning systems, including the LMS/LXP, learning community and associated platforms.

* Configure learning resources, content and learner experiences within the LMS, ensuring they align with organisational and learning objectives.

* Manage users, roles, permissions and learner groups across digital learning platforms.

* Use xAPI and Docebo Flow to track and record learning activity, support personalisation and generate meaningful insight into learning impact.

* Identify and resolve system issues, making minor code or configuration changes where appropriate to improve the learner experience.

* Escalate more complex technical issues to external vendors, suppliers or service providers where required.

* Produce regular and ad-hoc reports to support decision-making and monitor key learning and system metrics.

* Provide guidance, training and ongoing support to colleagues using the digital learning systems.

* Support the development and delivery of the education systems roadmap, ensuring system changes and developments are managed effectively alongside available technical and resource capacity.

* Maintain an effective QA and testing process for learning content and digital platform configuration.

* Contribute to the development of system governance, policies, procedures and standards.

* Keep up to date with developments, emerging technologies and best practice across learning systems and digital learning technology.

Skills and experience

* Proven experience in digital systems administration within an L&D or learning environment.

* Experience configuring and managing digital learning platforms, including an LMS/LXP, ideally Docebo

* Strong attention to detail, with a high level of commitment to data accuracy and integrity.

* Strong analytical skills, with the ability to interpret data and communicate meaningful insight to a range of stakeholders.

* Experience managing user accounts, roles, permissions and learner groups.

* Ability to troubleshoot system issues and identify appropriate solutions, including making minor technical or code changes where required.

* Experience producing reports and using system data to support decision-making.

* Ability to train and support users with varying levels of technical experience.

* Excellent written and verbal communication skills.

* Strong organisational skills and the ability to manage multiple projects and priorities simultaneously.

* Experience managing projects involving external suppliers, agencies or technology partners.

* A collaborative approach and the ability to work effectively with both technical and non-technical stakeholders.

Education

* Degree in a relevant subject area or equivalent professional experience

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, eLearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers