Details:
- Salary: £48,474 - 51,515 - Annum
- Location: Barnsley South Yorkshire
- Date: 3 weeks ago
Description:
Berneslai Homes are now looking to advertise for a Lettings Manager. The post is full time (37 hours), permanent and is based at Gateway Plaza in Barnsley with the ability to work agilely. The salary is £48,474 to £51,515 per annum.
About Us:
At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.??
Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the?Customer first, have a?Can do?attitude to make change happen, and stay?Curious?to make sure we get things right.
The Lettings Manager?role:
We’re excited to offer an opportunity for a motivated and enthusiastic individual to join our team as our Lettings Manager!
As our Lettings Manager, you’ll lead our Lettings & Assessments team to ensure a compliant, fair, and accessible delivery of Barnsley Council’s Lettings Policy, and other lettings related services.
Your role will be pivotal in ensuring we meet housing need, support the prevention and reduction of homelessness, and manage the expectations of applicants and support them to make informed and balanced choices about rehousing.
Key duties and responsibilities of our Lettings Manager:
Lead the Lettings & Assessment service, supporting the team to deliver against their service and corporate objectives.
Responsible for the operational delivery of the Lettings Policy through the Homeseeker Service, and other lettings related services including mutual exchanges, tenancy changes and non-domestic lettings etc.
Lead on the ongoing operational and strategic review of the Lettings Policy and other lettings related policies and procedures, ensuring approvals and implementation are made in line with requirements.
Respond to and learn from complaints, reviews, and appeals within the service area in line with our complaints policy and legal duties, ensuring customer feedback is sought and responded to.
Develop and maintain successful partnership working with other internal and external key agencies ensuring the objectives of the Lettings Policy are met.
Build strong networks with other social landlords within the region to ensure the housing needs of the borough are met effectively.
What we’re looking for in our Lettings Manager:
Level 6 qualification in a relevant subject or Level 5 qualification in a relevant subject and relevant experience and a willingness to undertake a Level 6 qualification aligned to the social housing professionalisation framework.
Ability to develop strategies, policies and procedures which engage and inspire.
Extensive experience in social housing, with a sound understanding of the pressures facing the sector and its customers.
Demonstrable record of working towards and achieving a range of performance targets including the ability to analyse quantitative and qualitative data to understand performance trends.
Experience of performance monitoring and improvement in a supervisory, management or service specialist capacity
Extensive knowledge of partnership working practices and principles, alongside experience of working in a multiagency setting
What you might be asking is, why work for us?
We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:
Agile Working Packages
Excellent Pension Scheme
Discounted Gym Membership
Health & Wellbeing Checks
Fantastic Training and Development Opportunities
Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
If you feel that you have the skills and experience required to become our Lettings Manager, please click ‘apply’ today. We would love to hear from you