Legal Operations Administrator

Description:

At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We’re looking for the curious minds that can shape and drive innovation in accident injury law.
 
PURPOSE OF ROLE
 
As Legal Operations Administrator you will be responsible for the management of all incoming and outgoing post and cheques, ensuring all files are up to date with the relevant documentation to assist in the delivery of a superior consumer journey.
 
WHAT YOU WILL BE DOING AS LEGAL OPERATIONS ADMINISTRATOR 

Open and sort all incoming post including cheques, ensuring accurate distribution
Scan all incoming documents on to the system, allocating to the correct files
Complete all actions required regarding incoming and outgoing cheques
Assist file handlers with general queries to aid file progression
Manage multiple inboxes actioning emails from clients as well as third parties
Oversee facilities activities including ordering groceries, stationary, dealing with visitors etc
Manage the printing of all outgoing post, ensuring any inaccuracies are logged and corrected
Assist in performing administrative duties and dealing with consumer queries
Basic cash collection
 
SKILLS AND EXPERIENCE REQUIRED 

Experience of working in the personal injury sector
Proven administration skills
Confident and capable decision maker
Excellent written and verbal communication skills
Demonstrate attention to detail
Ability to work under pressure to strict deadlines
Strong IT competence
Excellent customer service skills
 
PERSONAL ATTRIBUTES 

Ability to problem solve using own initiative 
Confident and capable decision maker
Ability to work under pressure to strict deadlines
Ability to work individually and as part of a team
Organised 
Curious
Driven
Passionate 
Unified 
 
WHAT WE CAN OFFER YOU

Annual leave: 25 days + bank holidays 
Pension: 3% contributory
Healthcare scheme: claim up to £1,000 back with Simply Health
Perks at Work: exclusive member discounts across a range of goods and services
Community Day: volunteer in your community for one day each year
CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
 
We are proud that each year our employees rate our business higher than Gallups ‘Exceptional Workplace Award Winners’ for being a great place to work. We are Gold awarded Investors in People and can confidently say that National Accident Law is a great place to work. 
 
At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
 
REF-(Apply online only)