Details:
- Salary: £30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 6 days ago
Description:
About the role
This is an exciting opportunity to support the mobilisation of an initial portfolio of BTR communities launching in 2026/27. Working as a Roving Resident Services Associate, you will support on-site leasing teams during lease-up, playing a key role in driving leasing performance while delivering exceptional resident experiences across multiple locations.
Key responsibilities
Provide leasing support across multiple communities, assisting on-site teams to fulfil leasing goals
Support the execution of leasing strategies across a growing BTR portfolio
Collaborate with on-site teams to drive operational and leasing performance
Conduct property tours with prospective residents across a number of London locations
Assist with leasing negotiation and administration
Build and maintain strong relationships with prospective and existing residents, responding to enquiries promptly
Act as a flexible resource, supporting where demand is highest to maintain leasing momentum
Deliver a seamless, brand-aligned experience across all communities
Work collaboratively with centralised leasing and marketing teams on listings and promotional collateral
Monitor competitor activity and report findings to support competitive positioning
Contribute to team meetings on leasing strategy and market trendsThis role covers sites across North and South London and the South East. Flexible travel between locations is required.
What you'll bring
A love of variety, adaptability, and problem-solving across different environments
A sales-driven mindset with a strong focus on customer service and collaboration
Relentlessly customer-focused with an ability to build trust and loyalty at every interaction
A natural communicator, confident and adaptable across all types of people and situations
Organised and proactive, comfortable managing multiple priorities in a busy environment
Team-oriented, with the ability to take ownership and accountability when neededWhat's on offer
25 days annual leave, increasing with service
Private Medical Insurance
Online discount platform
Volunteer day
Private pension plan
Group life assurance